Operations Associate

Why WHIN?
WHIN Music Community Charter School is the first school of its kind! Built on the principles of El Sistema,
WHIN is a place where children learn, grow, and make music together. At WHIN, we are building a nucleo, a
community where staff, families, and students work together to make a powerful shift in public education
that puts learners’ needs first.
 
Our Mission:
To provide our diverse student population with rigorous academic instruction, intensive music education
and a positive learning environment so that every student can thrive academically and personally.
 
We believe…
● that all children deserve a high-quality education, with access to academic rigor, music creation, and
a holistic approach to developing character.
● that a collaboration with families ensures the greatest success for our learners.
● that restorative justice, inquiry-based hands on learning, and authentic learning experiences
provide the most effective environments for growth, success, and joy.
 
We are looking for an Operations Associate who is…
● looking to grow and prosper in a collaborative work environment.
● excited about working in a school and neighborhood where diversity is central.
● mission aligned and believe that music can be a vehicle for social inclusion and achievement 
 
In action, our mission looks like caring deeply about all aspects of our young learners’ potential. We make
academics a priority while also ensuring students’ character and personal growth. With music at our core,
students experience working together to create something bigger than their individual skills every single
day, and this approach extends to our classrooms where project-based, hands-on learning cultivates
curious, creative, and hardworking learners.
 
WHIN is currently seeking a high performing operations associate who is ready to help grow a unique school
community where compassion, kindness, and curiosity drive each and every day.
 
Specifically, an Operations Associate at WHIN are responsible for:
● Answering phone calls, taking messages, placing outgoing calls, and sending Robo calls.
● Monitoring hallways, transitions, lunch, breakfast, recess, and bus arrival/dismissal.
● Initiate and track instructional and office supply orders.
● Maintain accurate records of all orders and inventory of supply closets.
● Manage and organize inventory and the distribution of orders and supplies.
● Develop process plans for events, as directed by Director of Operations
● Coordinate/manage data analysis and reporting.
● Manage and organize student bus list
● Manage and organize student dismissal rosters
● Manage and maintain student transportation
● Manage and track numbers for breakfast, lunch meals and snacks.
● Troubleshoot technology equipment (computer laptops, document cameras, printers)
● Initiate and track service calls for technology equipment.
● Ensuring the school’s main office environment is at all times clean, neat, organized and orderly.
● Distributing snacks to classrooms.
● Ensuring memos, notices, and other school-specific documents are delivered, collected from
classrooms and processed daily.
● Occasionally assist the school nurse with the handling of sick students.
● Planning and preparing for school events and activities.
● Assisting operations team with special/time-sensitive projects throughout the year, including but
not limited to: summer inventory, school year startup, enrollment, assemblies, and end of year
closeout.
● Performing additional duties as designated.
● Helping set the tone for the school’s warm and professional culture.
Qualifications for the Operations Associate positions are:
● A bachelor’s degree or relevant experience.
● Experience working with elementary aged students in an Urban education
● Passionate and committed to the school's mission and vision.
● A positive attitude and the enthusiasm to be a hard-working, team player.
● Willingness to accept and implement constructive feedback.
● Strong organizational skills and attention to detail.
● Effective written and oral communication skills.
● Ability to handle multiple tasks and projects while staying organized in a fast-paced environment.
● Robust computer skills, including proficiency with Microsoft Office.
● An unwavering belief that all students can achieve at a high level.
● The ability to thrive in a fast-paced, dynamic, and exciting school startup.
● A sense of humor and kindness towards your colleagues
Advanced proficiency in one or more of the following areas is strongly preferred
● Bilingual (Spanish)
● Interest in music performance and/or music education.
● Responsive Classroom, Love & Logic Student Management, and Restorative Justice
● Physical Demands: The physical demands described here are representative of those that must be
met by an employee to successfully perform the essential functions of this position. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to:
● Stand, walk, and sit for extended periods
● Use hands to handle or feel objects, tools, or controls
● Reach with hands and arms
● Climb stairs
● Balance, stoop, kneel, crouch, or crawl
● Communicate effectively through speech and hearing
● Use sensory abilities such as smelling and tasting when necessary
● The employee may occasionally be required to lift or move items weighing up to 35 pounds, and may be asked to assist with lifting or moving items of greater weight.

Specific vision requirements for this position include:
● Close vision
● Distance vision
● Color vision
● Peripheral vision
● Depth perception
● The ability to adjust focus
 
Compensation and Benefits ($52,000 - $57,000): WHIN Music Community Charter School offers a competitive salary and benefits, fun and professional working environment, as well as ongoing development opportunities.
EEO Policy: WHIN Music Community Charter School is an equal rights and opportunity agency and does
not discriminate on the basis of race, color, national origin, sex, disability, age, religion, ancestry, marital
status, or any other legally protected classification in its activities, educational programs, or employment
practices as required by Title VI, IX, and Section 504.